Most debt help is written in 8pt grey. Our audience deserves better: here are our standards and how to tell us when we miss.
Money stress already shrinks your world. Bad design should not shrink it further. We aim to meet or exceed WCAG 2.1 AA across this site: body text at a comfortable size, generous line height, and color contrast that survives a dim phone screen. Our navy headings on off-white paper and our red accents are picked for readability, not just style. Every page is checked at small phone widths and with text zoomed to 200 percent. We have not passed a formal third-party audit yet, so we are promising a standard, not a certificate. If a page falls short, treat it as a bug and tell us.
Some readers use a keyboard and nothing else. Some listen with a screen reader. Both should get the complete story here. Pages use real headings in order, so jumping section to section works. Links describe where they go instead of saying 'click here.' The mobile menu is built as a checkbox with a label, which assistive tech and keyboards both understand. Images and the logo carry text alternatives, and article pages are marked so text-to-speech can read the headline and summary cleanly. New templates are tested by hand before they publish.
Accessibility is also about words. Debt paperwork is legalistic on purpose, and our job runs the other direction. We write to roughly a grade 8 reading level: short sentences, common words, and jargon defined the first time it appears. A 'charge-off' gets an explanation, not a shrug. Numbers come with enough context that you can check the math yourself. When a technical term is unavoidable, we define it in plain English right there. If a paragraph needs a law degree to parse, it gets rewritten until it does not.
No site gets this perfect, and the people who hit a barrier are the ones who find it. If anything here is hard to read, hard to tab through, or hard to hear, email editor@thepennybrief.com with the page address and what went wrong. If you use a screen reader or a zoom level, tell us which one. It helps us fix the real thing, not a guess. We treat accessibility reports like bug reports: logged, prioritized, and fixed, with a note back to you about what happened. Thank you for telling us instead of just leaving.
Honest list time. This site is young. There is no formal accessibility audit on the shelf yet, and a few pages are still being built out, so some rough edges exist while we work. Interactive tools, like the calculators we are preparing, are tested for keyboard and screen-reader use before they go live. Charts and data tables get plain-text versions where the numbers matter. We would rather show you exactly where we stand than pretend we are finished. The report-a-barrier address above is how you keep us honest, and we mean that.